Refund policy

At Royal by Birdie, we strive to ensure your complete satisfaction with every purchase. Due to the custom nature of our products, all items are made to order. As a result, we offer store credit only for returns.


Returns:


• Items can be returned for store credit within 14 days.

• Returned items must be in their original condition, unworn, and unwashed.

• To initiate a return, please contact our customer service team with your order number and details of the item you wish to return.


Store Credit:


• Once your return is received and inspected, we will issue a store credit to your account.

• Store credit can be used towards any future purchase and does not expire.


We appreciate your understanding and thank you for shopping with Royal by Birdie!